Legal warning
Identification data of the owner of the website
In compliance with the duty of information contained in article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, the following data is reflected below:
Company name: MARIA YOLANDA SANCHEZ-SERRANO GONZÁLEZ
Your NIF: 10875344R
Trade Name: El Jardín del Zoco
Its registered office for these purposes is at Centro Comercial El Zoco 24. Calahonda (29649) Mijas Costa
Contact Email: info@jardindelzoco.com
Social activity is: Sale of florist items
Object and purpose of the web
The purpose of the website is to offer, advertise and sell all kinds of florist items.
Users
The access and/or use of this portal of MARIA YOLANDA SANCHEZ-SERRANO GONZÁLEZ attributes the condition of USER, who accepts, from said access and/or use, the General Conditions of Use reflected here. The aforementioned Conditions will be applicable regardless of the General Contracting Conditions that, in their case, are mandatory. The aforementioned Conditions will apply regardless of the General Contract Conditions that, if applicable, are mandatory.
Use of the Portal
www. jardindelzoco.com provides access to a multitude of information, services, programs or data (hereinafter, “the contents”) on the Internet belonging to MARIA YOLANDA SANCHEZ-SERRANO GONZÁLEZ or its licensors to which the USER may have access. The USER assumes responsibility for the use of the portal. Said responsibility extends to the registration that is necessary to access certain services or contents. In said registry, the USER will be responsible for providing truthful and lawful information. As a consequence of this registration, the USER can be provided with a password for which he will be responsible, agreeing to make diligent and confidential use of it.
The USER undertakes to make appropriate use of the contents and services (such as chat services, discussion forums or newsgroups) that Name of the company that creates the website offers through its portal and with an illustrative nature but not limited, not to use them for: As a consequence of this registration, the USER may be provided with a password for which they will be responsible, committing to make diligent and confidential use of it.
The USER undertakes to make appropriate use of the contents and services (such as chat services, discussion forums or newsgroups) that Name of the company that creates the website offers through its portal and with an illustrative nature but not limited, not to use them for:
Incur in illicit activities, illegal or contrary to good faith and public order
Disseminate content or propaganda of a racist, xenophobic, pornographic-illegal nature, advocating terrorism or an attack on human rights.
Cause damage to the physical and logical systems of the name of the company that created the website, its suppliers or third parties, introduce or spread computer viruses or any other physical or logical systems that are likely to cause damage. previously mentioned.
Attempt to access and, where appropriate, use the email accounts of other users and modify or manipulate their messages. Name of the company that created the website reserves the right to withdraw all those comments and contributions that violate respect for the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, that threaten youth or childhood, the order or public safety or that, in his opinion, would not be suitable for publication. In any case, MARIA YOLANDA SANCHEZ-SERRANO GONZÁLEZ legal representative of jardindelzoco.com will not be responsible for the opinions expressed by users through forums, chats, or other participation tools.
Contract conditions
As a user or client, you expressly declare that you know, understand and accept the conditions of use and these general contracting conditions. In the same way, you declare to be of legal age and have the legal capacity and to act necessary for access to the MARIA YOLANDA SANCHEZ-SERRANO GONZÁLEZ websites and contracting through them.
To purchase our products, you can go to the corresponding section of our online store.
The duration of the contract will be linked to the delivery of the product without prejudice to the right of withdrawal.
MARIA YOLANDA SANCHEZ-SERRANO GONZÁLEZ reserves the right to make the modifications it deems appropriate, without prior notice, in the General Conditions. Said modifications may be made, through its pages, by any means admissible by law and will be mandatory during the time they are published on the web and until they are validly modified by subsequent ones. However, MARIA YOLANDA SANCHEZ-SERRANO GONZÁLEZ reserves the right to apply, in certain cases, Particular Conditions of Contract in preference to these General Conditions when it deems appropriate, announcing them in a timely manner.
Products
All products presented on this website (with possible occasional modifications) are available in almost all areas of Spain, unless otherwise indicated. Some product ranges are only available in certain delivery areas.
Certain products are not available for same-day delivery or other special delivery services. More information about product availability and delivery options will be offered to you when you place your order.
The products offered in our online store incorporate a photograph and its essential characteristics, this is the information obtained from the manufacturer itself. The color of the product, observable in the photograph, is not binding. It is identified in the characteristics.
The availability of the products offered by MARIA YOLANDA SANCHEZ-SERRANO GONZÁLEZ may vary depending on customer demand. Despite the fact that MARIA YOLANDA SANCHEZ-SERRANO GONZÁLEZ updates the stock periodically, the product requested by the client could be out of stock at that moment. In case of non-execution due to unavailability, MARIA YOLANDA SANCHEZ-SERRANO GONZÁLEZ will notify the client by email as soon as it becomes aware of this situation The period of this communication will not exceed in any case the maximum period of 30 days. . MARIA YOLANDA SANCHEZ-SERRANO GONZÁLEZ may give the double option of: supplying the customer with a product with similar characteristics or of superior quality, without a price increase, or except for justified and demonstrable reasons by MARIA YOLANDA SANCHEZ-SERRANO GONZÁLEZ within this same period to pay the amounts paid for the order canceled. . In the event that MARIA YOLANDA SANCHEZ-SERRANO GONZÁLEZ does not make this payment within the indicated period, the buyer may claim that the amount owed be paid, without prejudice to their right to be compensated
“This merchant undertakes not to allow any transaction that is illegal, or is considered by the credit card brands or the acquiring bank, which may or has the potential to damage their goodwill or negatively influence them “.xplicitly prohibited: The following activities are prohibited under the card brands programs: the sale or offer of a product or service that is not in full compliance with all laws applicable to the Buyer, Issuing Bank, Merchant, Cardholder. In addition, the following activities are also:
“Sale of alcoholic beverages for minors under 18 years of age”
Prices
All products indicate the sale price in Euros and include Value Added Tax (VAT). If any other tax were applicable, it would be so indicated.
The prices of items for delivery in Spain do not include shipping costs.
Methods of payment and execution of the order
El cliente podrá abonar el importe de su pedido optando por cualquiera de las siguientes formas. The customer may pay the amount of his order by choosing any of the following ways. During the purchase process you must indicate your choice:
Credit or debit card VISA, VISA or MASTERCARD.
All operations that involve the transmission of personal or banking data are carried out using a secure environment, a server based on the standard security technology SSL ( Secure Sockets Layer ). All the information that you transmit to us travels encrypted through the network.
Likewise, the data on your credit card are entered directly into the payment gateway and are not entered or registered on any MARIA YOLANDA SANCHEZ-SERRANO GONZÁLEZ server.
When paying with a VISA or MASTERCARD card, the following information will always be requested: the card number, the expiration date, and a Validation Code that matches the last three digits of the number printed in italics on the back of your VISA or MASTERCARD card. MASTERCARD, thus offering more guarantees regarding the security of the transaction. This form of payment is valid only on the web.
When the amount of a purchase has been charged fraudulently or improperly using a payment card number, its holder may demand the immediate cancellation of the charge. In such a case, the corresponding debit and repayment entries in the accounts of the supplier and the holder will be made as soon as possible.
However, if the purchase had actually been made by the cardholder and the return requirement was not a consequence of having exercised the right of withdrawal or resolution and, therefore, would have unduly required the cancellation of the corresponding charge, it will remain obligated before MARIA YOLANDA SANCHEZ-SERRANO GONZÁLEZ to compensation for the damages caused as a consequence of said annulment.
Shipping Policy
MARIA YOLANDA SANCHEZ-SERRANO GONZÁLEZ only ships in Spain (excluding the Balearic Islands, the Canary Islands, Ceuta and Melilla), and only at the local level that we detail below.
Flower delivery between Marbella and Fuengirola (Calahonda, Cala de Mijas, Elviria ) costs €5.
Sending flowers to the city of Fuengirola costs €10.
Sending flowers to the city of Marbella costs €12.
National shipments are only decoration, dried flowers and artificial flowers with a price of €6.
In case you would like to send your order outside of the detailed populations, please contact us beforehand at our email info@jardindelzoco.com or by phone 699 788 428.
In the same way, we make available to our customers the possibility of picking up their order in our store at no cost, selecting the shipping option “FREE Store Pickup”
Once the purchase process is complete, the customer will receive a confirmation by email. It is essential that during the purchase process the user indicates a valid email. If you do not receive confirmation within 24 hours of completing the order, contact MARIA YOLANDA SANCHEZ-SERRANO GONZÁLEZ by phone or by mail. email info@jardindelzoco.com.
Once the Shipping Confirmation has been sent, the Product will be delivered to the address indicated by the user when placing the Order within approximately one to five (1-5) business days from when they leave the MARIA YOLANDA SANCHEZ-SERRANO GONZÁLEZ warehouse.
MARIA YOLANDA SANCHEZ-SERRANO GONZÁLEZ does not assume any responsibility when the delivery of the Product does not take place as a result of the data provided by the User being false, inaccurate or incomplete or when the delivery cannot be made for reasons beyond the control of the shipping company, assigned to such an effect, such as the absence of the User.
The customer, upon receiving the product at the delivery address provided, will receive an invoice or copy of the order.
Delivery times are approximate, although MARIA YOLANDA SANCHEZ-SERRANO GONZÁLEZ tries to adhere to them.
Right of withdrawal, returns and claims
According to the provisions of article 103 of Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of consumers and Users, the supplies of services or goods made in accordance with the specifications of the consumer or clearly personalized, or that, by their nature, cannot be returned or can deteriorate or expire quickly, are exempt from withdrawal.
If you have had a problem with your order we want to be the first to know It happens very rarely, but if so, contact us and MARIA YOLANDA SANCHEZ-SERRANO GONZÁLEZ agrees to assume the responsibility of returning the product for a new one in accordance with the conditions accepted at the time of saledelzoco.com. If the client wishes to file a claim, they can do so via email info@jardindelzoco.com.
In some shipments, some product may be ordered or unavailable due to quality or availability issues. In these cases, MARIA YOLANDA SANCHEZ-SERRANO GONZÁLEZ reserves the right to substitute this product for one of the same or higher value. We cannot replace or refund you in these cases, and we appreciate your understanding.
The period that the Client has to return wines and gifts is Five Days and the method by which the Refund will be made if the return is appropriate will be the same that the client has used as a payment method.
Guarantee
All the products offered on the website enjoy the commercial guarantee of the supplier thereof. MARIA YOLANDA SANCHEZ-SERRANO GONZÁLEZ has an after-sales service, while the guarantee is in force, the client can execute it by contacting the El Jardín del Zoco establishment, to the after-sales service, by email to info@jardindelzoco.com at the points established by himself vendor. In case of doubt, you can contact the customer service phone or by email info@jardindelzoco.com.
Data Protection
MARIA YOLANDA SANCHEZ-SERRANO GONZÁLEZ is legally responsible for https://www. jardindelzoco.com complies with the guidelines of Organic Law 15/1999 of December 13 on the Protection of Personal Data, Royal Decree 1720/2007 of December 21, which approves the Regulations for the development of the Organic Law and other regulations in force at all times, and ensures the correct use and treatment of the user’s personal data. To do this, together with each form for collecting personal data, in the services that the user may request from info@jardindelzoco.com, it will inform the user of the existence and acceptance of the particular conditions of the treatment of their data in each case, informing you of the responsibility of the file created, the address of the person in charge, the possibility of exercising your rights of access, rectification, cancellation or opposition, the purpose of the treatment and the data communications to third parties in your case.
Likewise, MARIA YOLANDA SANCHEZ-SERRANO GONZÁLEZ legal representative of espaciosverdes.es informs that it complies with Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce and will request your consent to the processing of your email with commercial purposes at all times.
Cookies policy
MARIA YOLANDA SANCHEZ-SERRANO GONZÁLEZ as legal representative and owner of the website https://www.jardindelzoco.com on her own account or that of a third party contracted to provide measurement services, may use cookies when the USER browses the website. Cookies are files sent to the browser by means of a web service in order to record the activities of the USER during their browsing time.
The cookies used are only associated with an anonymous user and their computer, and do not provide the USER’s personal data by themselves.
Through the use of cookies, it is possible for the server where the web is located to recognize the web browser used by the USER in order to make browsing easier. They are also used to measure the audience and traffic parameters, control the process and number of entries.
The USER has the possibility of configuring his browser to be notified of the reception of cookies and to prevent their installation on his computer. Please consult the instructions and manuals of your browser to expand this information.
To use the website, it is not necessary for the USER to allow the installation of cookies sent to the website, or the third party acting on its behalf, without prejudice to the fact that it is necessary for the USER to start such a session in each of the services. whose provision requires prior registration.
In any case, cookies are temporary with the sole purpose of making their subsequent transmission more efficient. In no case will cookies be used to collect personal information.
Intellectual and industrial property
MARIA YOLANDA SANCHEZ-SERRANO GONZÁLEZ legal representative of https://www.jardindelzoco.com by itself or as an assignee, is the owner of all the intellectual and industrial property rights of its website, as well as the elements contained therein (for example, , images, sound, audio, video, software or texts; trademarks or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc …), owned by MARIA YOLANDA SANCHEZ-SERRANO GONZÁLEZ legal representative of https://www.jardindelzoco.com or its licensors.
All rights reserved. By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including the method of making them available, of all or part of the contents of this web page, for commercial purposes, in any support and by any technical means, without the authorization of Tomás de la Rosa Martín legal representative of https://www.jardindelzoco.com The USER undertakes to respect the property rights Intellectual and Industrial owned by MARIA YOLANDA SANCHEZ-SERRANO GONZÁLEZ legal representative of https://www.jardindelzoco.com. You will be able to view the elements of the portal and even print, copy and store them on your computer’s hard drive or on any other physical medium as long as it is solely and exclusively for your personal and private use. The USER must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the pages of MARIA YOLANDA SANCHEZ-SERRANO GONZÁLEZ legal representative of https://www.jardindelzoco.com.
Exclusion of guarantees and responsibility
de MARIA YOLANDA SANCHEZ-SERRANO GONZÁLEZ legal representative of https://www.jardindelzoco.com is not responsible, in any case, for damages of any kind that could cause, by way of example: errors or omissions in the contents, lack of availability of the portal or the transmission of viruses or malicious or harmful programs in the contents, despite having adopted all the necessary technological measures to avoid it.
Modifications
de MARIA YOLANDA SANCHEZ-SERRANO GONZÁLEZ legal representative of https://www.jardindelzoco.com reserves the right to make the modifications it deems appropriate on its portal without prior notice, being able to change, delete or add both the contents and services provided through the same as the way in which they appear presented or located on your portal.
Links
In the event that www.jardindelzoco.com contains links or hyperlinks to other Internet sites, MARIA YOLANDA SANCHEZ-SERRANO GONZÁLEZ will exercise no type of control over said sites and content. In no case will MARIA YOLANDA SANCHEZ-SERRANO GONZÁLEZ, legal representative of https://www.jardindelzoco.com, assume any responsibility for the contents of any link belonging to a third-party website, nor will it guarantee technical availability, quality, reliability, accuracy, breadth, veracity, validity and constitutionality of any material or information contained in any of said hyperlinks or other Internet sites.
Likewise, the inclusion of these external connections will not imply any type of association, merger or participation with the connected entities.
Right of Exclusion
MARIA YOLANDA SANCHEZ-SERRANO GONZÁLEZ legal representative of https://www.jardindelzoco.com reserves the right to deny or withdraw access to the portal and/or the services offered without prior notice, at her own request or at the request of a third party, to those users who breach these General Conditions of Use.
Generalities
MARIA YOLANDA SANCHEZ-SERRANO GONZÁLEZ legal representative of https://www.jardindelzoco.com will pursue the breach of these conditions as well as any improper use of its portal, exercising all civil and criminal actions that may correspond to it by law.
Modification of these conditions and duration
MARIA YOLANDA SANCHEZ-SERRANO GONZÁLEZ legal representative of https://www.jardindelzoco.com may modify the conditions determined here at any time, being duly published as they appear here.
The validity of the aforementioned conditions will depend on their exposure and will be in force until duly published that they are modified by others.
Applicable law and jurisdiction
The relationship between MARIA YOLANDA SANCHEZ-SERRANO GONZÁLEZ legal representative of https://www.jardindelzoco.com and the USER will be governed by current Spanish regulations and any controversy will be submitted to the Courts and Tribunals of the city of Marbella.
Likewise, MARIA YOLANDA SANCHEZ-SERRANO GONZÁLEZ reserves the right to present civil or criminal actions that it deems appropriate for the improper use of its website and contents or for breach of these conditions.